At Hollywood Script Shop, your satisfaction is our priority. While we take pride in our vast selection of movie and television scripts, we understand that due to the unique nature of our inventory, some issues may occur. Our refund & return policy aims to address these issues and provide a clear understanding of the refund & return process. Please read the following to understand our return policy:
1. Refunds & Return Eligibility
Due to the specialized nature of our products, we generally do not accept returns or offer refunds except under the following circumstances:
- If we are unexpectedly out of stock
- If the buyer receives the incorrect script
2. Refund & Return Process
In the rare event that one of the above situations occurs, we offer the following solutions:
- Replacement of the item (if available)
- Alternate selection from our inventory
- Store credit
- Full refund
To initiate a return, please contact our customer service team at HollywoodScriptShop@gmail.com.
3. Inventory Unavailability
Given the vast nature of our inventory, it is sometimes possible that certain older or more obscure movie scripts may become unavailable. If you’re looking for a specific draft (usually an early draft), please EMAIL US FIRST to see if it is in stock. If no draft version is specified, you will receive the latest draft or whichever draft we have on hand and all sales are final. There may also be instances where specific TV script episodes may be lost to time or unexpectedly unavailable.
We advise our customers, especially those seeking older or more obscure scripts, to verify availability with us prior to placing an order.
4. Policy Updates
We may update our Return Policy from time to time. Any changes will be posted on this page with an updated revision date.
5. Contact Us
If you have any questions or need further clarification on our Return Policy, please do not hesitate to reach out to us at HollywoodScriptShop@gmail.com.
Please note that our primary goal is to ensure your satisfaction. We will always strive to address any concerns or issues you may have, providing the best possible solution within our capacity.