Due to the nature of the scripts, there are no refunds unless you receive the wrong script. If you order a script that we don't have (which for some odd reason happens from time to time), we'll be happy to replace it with another script or refund your money. However, the vast majority of the scripts listed; we order from a supplier and our costs are upwards of 80%. We are not reimbursed for any returns. Additionally, signed scripts are custom made and there are many costs involved in their production as well. Lastly, some script can be missing a few pages from time to time. Generally, these are the older scripts. If you have any questions about this, please let us know before purchasing. Please note this. Any questions, please feel free to contact us. Thank you!